| MANAGED SERVICES |
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When choosing a managed service provider, make sure you analyse and are confident with these two key areas:
| Speed |
There's no point your contacts being unreachable when your critical website goes offline. RackCorp operates a 24x7 helpdesk, and unlike many of our competitors, we ARE staffed 24x7! You can see immediately when one of our staff has looked at your trouble ticket, and can track the progress in every minute detail. We typically get onto tickets within minutes of them being placed.
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| Expertise |
When it comes to technology, you NEED experts. Our staff have training in many areas - some of whom are considered experts in some fields. Some common technologies that we will actively work with and support are:
- Networking
- Network Security
- Server Management
- Virtual Machines
- High Availability Technologies
- Databases: MSSQL, PostgreSQL, MySQL
- Payment Systems
- Many many more...
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Why place your critical equipment in the hands of anybody other than experts? Many of our competitors allow support techs to handle security incidents, and database recoveries - don't accept it! Speak to us, and allow us to show you the difference in dealing with experts.
RackCorp is already trusted to host many critical applications and websites - speak to us and see if we can look after yours too!
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