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Web Hosting
- Server/Network presence in: US, UK, Australia, Germany, Canada, France, Netherlands, India, Ireland, plus more!
- Optional geo serving - Your site served from the location closest to your customer
- Linux systems only
- High-Security & Daily backups - no shortcuts taken
- Fully customisable PHP environment
- High-volume file-serving
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Email Hosting
- Multi-country redundancy with real-time synchronisation
- Configurable Anti-Virus
- Configurable Anti-Spam with optional greylisting
- Webmail
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Expertise you can trust
- Years of troubleshooting server hardware, OS, and software issues
- Database experts incl. MSSQL, MySQL, PostgreSQL, Oracle, IBM DB2
- Networking specialists from BGP and transit level to ethernet layer
- Years of experience with critical systems
- Security experts in-house - have our experts analyse risk, and look after data compromises
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Support you can rely upon
- 24x7 helpdesk
- Support from Sydney and Perth, Australia
- Detailed ticket status - you can see exactly what is happening on your ticket - even when it is being read, and ETA's
- Simple request queue - completes simple requests in minutes
- Expert support queue - Commences action on most requests within 20mins
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Dedicated servers
- Dedicated server presence in: US, UK, Australia, Germany, Canada, France, Netherlands, plus more!
- Equipment in more than 15 datacentres world-wide
- Intelligent DNS hosting software for local data serving
- Intelligent multi-centre backups & hot-swap redundancy
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Competitive pricing
- RackCorp maintains significant contracts with most datacentres
- Wholesale savings passed on to our consumers
- "Highest level of service for reasonable level of pricing"
- We refuse to compete with heavy resellers, so our services will always be of the highest quality
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24x7 monitoring
- Pro-active monitoring - we're onto most problems within minutes
- Trend analysis - we perform trend analysis to pick up on network and device I/O failures before they happen!
- We have close relations to carriers and datacentres to allow problem resolution as quickly as possible
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High Uptime
- Our systems span multiple datacentres, with inter-datacentre failover
- We'll work with you to maximize your site uptime
- Full month CASHBACK SLA - guaranteed!
- 99.9% uptime commitment or your full month's fees refunded!
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